Frequently Asked Questions (FAQ)
About Our Products
CBD (cannabidiol) is a natural compound found in hemp plants. It’s non-psychoactive, meaning it won’t get you “high,” and it’s widely used to support relaxation, stress relief, pain management, and overall wellness.
Yes! CBD is fully legal in Canada under the Cannabis Act, provided it’s sourced from licensed producers. All products sold by Canada CBD Oil Shop are 100% legal and compliant with Canadian regulations.
Full-Spectrum CBD contains all cannabinoids (including trace amounts of THC, under 0.3%), terpenes, and flavonoids for a synergistic “entourage effect.”
Broad-Spectrum CBD includes multiple cannabinoids and terpenes but is completely THC-free.
CBD Isolate is pure CBD with no other compounds—ideal for those avoiding THC altogether.
If you’re new to CBD, start with a lower-dose tincture or capsules. For targeted relief, try topical creams or roll-ons. Pet owners can explore our CBD pet oils. Our team is always happy to guide you toward the best option for your needs.
Absolutely. Every product we sell is third-party lab tested for purity, potency, and safety. You can view lab reports on each product page for full transparency.
Shipping & Ordering
Yes! We offer free nationwide shipping on all orders, no matter where you are in Canada—from Vancouver to Halifax.
Orders are typically processed within 1–2 business days and arrive within 2–7 business days, depending on your location. You’ll receive tracking information once your order ships.
Currently, we only ship within Canada to comply with national CBD regulations.
We accept major credit cards, Interac e-Transfer, and other secure online payment options. All transactions are encrypted and safe.
Yes! If you’re not satisfied with your purchase, you can contact us within 30 days of delivery for a replacement or refund (conditions apply). Visit our Returns Policy page for full details.
Usage & Benefits
Dosage can vary depending on your body weight, condition, and experience with CBD. We recommend starting with a low dose (10–20 mg) and gradually increasing until you find your ideal balance.
No. CBD is non-psychoactive and does not produce a “high.” All of our products contain either no THC or trace amounts well below the legal limit of 0.3%.
It depends on the product type and your body.
Oils and tinctures: 15–45 minutes
Capsules and edibles: 30–90 minutes
Topicals: 10–30 minutes on the affected area
Yes! Our CBD for Pets line is specially formulated for cats and dogs using pet-safe, THC-free ingredients. It can help with anxiety, joint pain, and overall wellness. Always follow the recommended dosage for your pet’s weight.
We’re a trusted Canadian retailer offering premium, 100% Canadian-made CBD products in partnership with CBDMagic. Our focus is on transparency, quality, and customer care — backed by free nationwide shipping and verified lab testing for every product.
